With the Web Services plug-in support can be a difficult issue. With all support requests we need to understand your environment really well. When submitting an email to us concerning support make certain to include the following information.
Platform:
FileMaker Version:
Hardware of computer:
Web Services Version:
Provide us with a detailed description of the problem.
If you can send us the WSDL file along with the a database illustrating the exact problem that would be very helpful.
IMPORTANT: We will not be able to trouble shoot questions regarding the WSDL functions seeing as we did not write those functions. You may need to contact the publisher in most cases to get the answers to your questions.
However if a particular WSDL is not loading, or if you see any other strange behavior do send this information our way and we'lll see how we can get this problem addressed.
We have been using a new system to keep track of our bugs and feature requests.
Please send your emails to the following email address wssupport @ fmnexus.com
Note email link broken so that robots don't pick it up.
Web Services
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